Knowing Your Customers’ Needs

Know your customers better because only they can help you get more leads and more business. Understanding customers is the key to giving them good service which in turn results into strong customer relationships and new sales through positive word-of-mouth recommendation. We at The Paint Guys make it our commitment to pay attention to their needs and exceed their expectations.

Having a strong customer support team increases the level of trust your customers have for you. They understand problems will be addressed and fixed in a timely manner and they’re more receptive to when things do end up going wrong.

Product knowledge is essential and key in knowing what application to use. Understanding your products’ features allows you to present their benefits accurately and provide longevity. Paint comes in a variety of sheens and The Paint Guys know what will be the best for your space based on where the application is going. High traffic area requires a different product over somewhere where the application will be near a lot of moisture like a bathroom. The Paint Guys only use the highest quality of paint for their customers. No cutting corners with us. We do it right or we don’t do it at all. That’s How We Roll!